Terms & Conditions

1. Introduction

Welcome to Phone Unlock Pro. These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of our website located at www.phoneunlockpro.com (the "Site") and all related services (collectively, our "Services") operated by Phone Unlock Pro ("us", "we", or "our").

Please read these Terms carefully before using our Site or Services. By accessing or using any part of our Site or Services, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the Site or use any Services.

2. Definitions

Throughout these Terms, the following definitions apply:

• "User", "You", or "Your" refers to the individual or entity accessing or using our Site or Services.
• "Content" refers to all text, images, videos, audio, or other material displayed on or available through our Site.
• "Device" refers to a mobile phone, tablet, or other electronic equipment submitted for unlocking services.
• "IMEI" (International Mobile Equipment Identity) refers to the unique identification number assigned to each mobile device.
• "Unlock Code" or "Unlocking Solution" refers to the method or code provided to remove network restrictions from a device.

3. Eligibility

You must be at least 16 years of age to use our Site and Services. By using our Site and agreeing to these Terms, you represent and warrant that:

• You are at least 16 years of age
• You have the legal capacity to enter into a binding agreement with us
• You are not barred from using our Services under applicable law
• You are the legal owner of the device you are seeking to unlock, or have been authorized by the legal owner to have the device unlocked

If you are using our Services on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind such entity to these Terms, in which case the terms "you" or "your" shall refer to such entity.

4. Account Registration

Some features of our Site may require you to register for an account. When you register, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your account credentials secure and confidential
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if any information provided is inaccurate, false, or outdated.

5. Our Services

5.1 Phone Unlocking Services

Phone Unlock Pro offers services to remove network restrictions from mobile devices, allowing them to be used with different network carriers. By using our unlocking services, you acknowledge and agree that:

• Unlocking success rates may vary depending on device model, carrier, and other factors
• Processing times are estimates and may vary based on device type, carrier, and service load
• You must provide accurate information about your device, including the correct IMEI number
• We are not responsible for any carrier fees, contract penalties, or other charges you may incur as a result of unlocking your device

5.2 Legality and Compliance

Our unlocking services are provided in compliance with applicable laws and regulations. We do not unlock devices that are reported lost, stolen, or involved in fraudulent activities. By using our Services, you represent and warrant that:

• You are the legal owner of the device or have been authorized by the legal owner to unlock it
• The device has not been reported lost or stolen
• The device is not involved in any fraudulent activity
• You will use the unlocked device in compliance with applicable laws and regulations

6. Payment Terms

6.1 Pricing

All prices displayed on our Site are in the currency indicated and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change our prices at any time without notice, but changes will not affect orders for which we have already sent an order confirmation.

6.2 Payment Methods

We accept various payment methods as indicated on our Site. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided
• The payment information you provide is accurate and complete
• You will pay the charges incurred at the posted prices, including any applicable taxes

6.3 Processing and Authorization

We will not begin processing your unlocking request until payment has been successfully authorized and processed. In some cases, we may request additional verification information to confirm the legitimacy of the payment.

7. Service Completion and Delivery

7.1 Delivery of Unlocking Solutions

Upon successful processing of your unlocking request, we will deliver the unlocking solution via the contact method provided during order placement, typically by email. You are responsible for:

• Providing a valid and accessible contact method
• Following the instructions provided to complete the unlocking process
• Implementing the solution within the timeframe specified (if applicable)

7.2 Service Timeframes

While we strive to complete all unlocking requests within the estimated timeframe provided, actual processing times may vary based on:

• Device model and carrier
• Current service volume
• Carrier database response times
• Complexity of the unlocking process

We will keep you informed of the status of your request and notify you of any anticipated delays.

8. Intellectual Property

8.1 Our Intellectual Property

The Site, Services, and all Content, features, and functionality thereof, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the compilation thereof, are owned by us, our licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

8.2 Limited License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use our Site and Services for your personal, non-commercial use. This license does not include:

• Modifying or copying our materials
• Using any materials for any commercial purpose or public display
• Attempting to decompile or reverse engineer any software contained on our Site
• Removing any copyright or other proprietary notations
• Transferring the materials to another person or "mirroring" the materials on any other server

This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time.

9. User Conduct

When using our Site and Services, you agree not to:

• Use our Services to unlock devices that are reported lost, stolen, or involved in fraudulent activities
• Provide false, misleading, or inaccurate information
• Attempt to bypass any security measures or access restricted areas of the Site
• Use the Site or Services in any way that could damage, disable, overburden, or impair the Site or interfere with any other party's use of the Site
• Use any robot, spider, or other automatic device, process, or means to access the Site for any purpose
• Introduce any viruses, Trojan horses, worms, logic bombs, or other malicious or technologically harmful material
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site
• Attack the Site via a denial-of-service attack or a distributed denial-of-service attack

10. Disclaimers and Limitation of Liability

10.1 Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SITE OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

10.2 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE, OUR AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, SERVICES, CONTENT, OR ANY WEBSITES LINKED TO IT, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

IN ANY EVENT, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES IN QUESTION.

11. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of:

• Your use of the Site or Services
• Your breach of these Terms
• Any violation of the rights of a third party, including but not limited to intellectual property rights
• Any harmful act toward any other user of the Site or Services

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims.

12. Term and Termination

These Terms shall remain in full force and effect while you use the Site or Services. We may terminate or suspend your access to the Site and Services, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Site or Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Site and Services.

14. Governing Law and Jurisdiction

These Terms and your use of the Site and Services shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles. Any legal action or proceeding relating to your access to or use of the Site or Services shall be instituted in the courts of the United Kingdom, and you agree to submit to the personal jurisdiction of such courts.

15. Dispute Resolution

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration under the rules of the London Court of International Arbitration, which rules are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The seat, or legal place, of arbitration shall be London, UK. The language to be used in the arbitral proceedings shall be English.

Before commencing arbitration, you and Phone Unlock Pro agree to first attempt to resolve any disputes through good faith negotiations, which shall be a precondition to either party initiating arbitration.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provision shall be deleted without affecting the remaining provisions herein.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Site, shall constitute the entire agreement between you and us concerning the Site and Services. These Terms supersede all prior agreements, representations, warranties, and understandings, both written and oral, with respect to the Site and Services.

18. Contact Information

If you have any questions about these Terms, please contact us at: